Refund policy

If for any reason you are unhappy with your purchase, please contact Architizer for an exchange or refund. Damaged items will be exchanged or refunded provided they are returned to our returns-processing center in new condition within 14 days from the date of delivery.

To initiate a return, please email support@architizer.com and we will provide you with a return authorization number (RMA). You must address the label to "Architizer-Returns" and include your return authorization number (RMA) on your return package. 

With the exception of books that are received in damaged condition, the purchaser is responsible for the cost of returning goods for refund or exchange. Purchase shipping charges cannot be refunded.

Architizer recommends that you use registered post or recorded delivery and secure packaging when returning goods. Architizer will use reasonable efforts to replace damaged or defective goods but if replacement is not possible, we will refund the amount paid.

Return your order to the following:
Architizer-Returns
285 Centerpoint Blvd
Pittston, PA 18640 
RMA number: (obtain from Architizer)